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Meeting the Challenge
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- How will Project Medium help meet the challenge and eliminate the weakness in performance?
We spend time to understand consumer preferences and develop specific services to meet their needs.
- Our customer base is seeking the efficiency and cost benefits of outsourcing. Customers want companies to anticipate their needs, especially service customers. This raises several critical issues specifically, communication and social ones.
- A new responsibility of the user (customer) organization is understanding how your directions are received, problems solved and responsibility delegated throughout your engagement. This is an absolute requirement to clear obstacles and manage risk.
- Project Medium communicates your needs through detailed and thorough documentation, from start to finish. This addresses costly and time consuming misunderstandings.
- Cultural and Societal issues need to be mitigated as well. It is not part of third world cultures to challenge superiors. Good communication is critical to the success of any project, but even more critical when working with offshore vendors.
- Project Medium's engagement management service was founded on a document centric communication methodology in order to ensure understanding of requirements by the provider; this, coupled with ongoing project documentation, such as change requests and other project deliverables make up our contact mechanism that accounts for the differences in time zones, culture, society and communication.
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